11
May
2015

Voice of Customer – do you speak “customerese”? (3)


Part 3: Interpretation of customer satisfaction scores
The measurement of customer expectations and customer satisfaction is an essential prerequisite for targeted quality management. In our periodi-cally published series “Voice of Customer” we will provide an overview of the most important methodological aspects. Part 3 of the series deals with interpretation and utilization of results from customer satisfaction surveys.

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11
May
2015

SOUTHEAST ASIA: The true extent of Chinese influence


Southeast Asia is the next region in Asia to experience rapid economic growth after China and India. It offers excellent business opportunities for companies from all around the globe to extend their activities beyond their traditional targets in Asia. Business experience gained in China and Chinese language skills can help companies to get a head start in Southeast Asia as there are 28 million people of Chinese descent often in key economic positions.

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11
May
2015

Catch my online attention… if you can!


Think globally, act locally! Several studies by Schlegel und Partner have shown that for global B2B companies direct personal contact is still the most important channel of communication with customers, employees and applicants, with the media and the public. In this direct B2B communication, intercultural competence is gaining importance.
But what about the corporate online activities of globally present B2B companies? Is it worthwhile for B2B companies to run a corporate website and corporate social media activities in the United States in another way and with other content than in Germany, India or China? What role do different target groups play in this context?

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11
May
2015

Man and machine – Automated driving: Legal and liability hurdles


Engineers have cherished the dream of autonomous driving ever since the 1920s.
Almost 100 years have meanwhile passed and we are now discussing different possible ways of actually implementing this vision on the road. But what active contribution will a driver have to make when riding in an automated vehicle? And what legal hurdles and consequences will have to be overcome?

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07
May
2015

Oily world- Causes of the recent oil price development and outlook


The price of Brent (Europe) and WTI (USA) crude oil has almost halved since July 2014. What was initially perceived as a sign of a weaker world economy now turns out to be a massive change on the supply side.

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21
Apr
2015

SuP at Electric & Electronic Systems in Hybrid and Electrical Vehicles and Electrical Energy Management


April 22-23 2015 in Bad Boll near Stuttgart
www.eehe.de

Holger Richter presents "48V - The new mild hybrid?"

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15
Apr
2015
Umweltschutz China

SuP Cover-Story in Asia Bridge: Umweltschutz China


Es wird ernst! Seit Januar ist der Umweltschutz in China politisches Staatsziel für alle Regierungsebenen. Besonders lokale Umweltbehörden und NGOs (Nichtregierungsorganisationen) bekamen die langersehnten Mittel an die Hand, die verheerende Umweltverschmutzung zu bekämpfen. Doch sind auch Industrieunternehmen bereit, die zusätzlichen Kosten auf sich zu nehmen?

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15
Apr
2015
Die Welt des Stickstoffs

Schlegel und Partner über die Welt des Stickstoffs in den DLG-Mitteilungen


Stickstoff gilt als "Motor des Pflanzenwachstums" und ist neben Phosphor und Kalium die wichtigste Düngerform. Weltweit wird die Pflanzenproduktion ausgeweitet bzw. intensiviert, womit auch der Stickstoffdüngerbedarf wächst. Schlegel und Partner hat die Struktur des globalen Marktes für Stickstoffdünger untersucht und gibt in den Mitteilungen der DLG e.V. (Deutsche Landwirtschafts-Gesellschaft) einen Ausblick für die weitere Marktentwicklung.

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09
Mar
2015

Schlegel und Partner consults DPE Deutsche Private Equity in an MBO-Deal of J.H. Ziegler


As a part of DPE Deutsche Private Equity’s investment in J.H. Ziegler, Schlegel und Partner carried out the Commercial Due Diligence analysis. The analysis covered J.H. Ziegler’s market position, established a prognosis of growth potential, calculated J.H. Ziegler’s market worth and quantified the sales development from the bottom-up.

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16
Dec
2014

Market analysis in China - Successful market research in a challenging environment


Due to its market size and market growth, China is an attractive sales region for globally operating industrial enterprises. But market conditions differ considerably from those in other target markets. Thus, a detailed prior exploration is an important precondition for successful market cultivation. Schlegel und Partner has been conducting customer-specific analyses in this confusingly large and often officially regulated country for many years and can offer authoritative insights for crucial strategic decisions.

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15
Dec
2014

Voice of Customer – Do you speak “customerese”? - Part II Customer Satisfaction


The measurement of customer expectations and customer satisfaction is an essential prerequisite for targeted quality management. In our periodically published series, “Voice of Customer”, we will provide an overview of the most important methodological aspects.

Part II: Customer Satisfaction

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15
Dec
2014

SuP donates over 8,000 euros to "Médecins Sans Frontières / Doctors without Borders" - Social responsibility for healthy growth


Being a "Schlegel" also means taking social and economic responsibility for global development.

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23
Sep
2014

Motorcycle production boom in India


For a long time India's motorcycle manufacturers have been producing mainly for the domestic market. Now they are on the way to becoming global players.

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23
Sep
2014

Voice of Customer – do you speak "customerese"?


Measurement of customer expectations and customer satisfaction is an essential prerequisite for targeted quality management. In our periodically published series "Voice of Customer", we will provide an overview of the most important methodological aspects.

Details

23
Sep
2014

Super Cycle or Junk Bike: the future of raw material markets


Contrary to expectations, the enormous price hike for many raw materials came to halt around the year 2012 and price levels started to fall, at least modestly. Despite current conflicts that are again affecting energy-related prices – especially those for crude oil and for natural gas – present discussions among raw material intensive industries and financial investors tend to focus upon whether this marks the end of the "Raw Materials Super Cycle".

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21
Sep
2014

5. VDI-Fachkonferenz "Automobiles Cockpit" - Lecture by Sebastian Kohler (October 21-22, 2014)


The rise of glass – Increasing customer requirements and current interior megatrends require sophisticated materials

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12
Sep
2014

Belastungen der deutschen Industrie durch den Russland-Konflikt nehmen weiter zu


Schon seit über einem Jahr macht sich der anhaltende Konflikt zwischen Russland und der Ukraine in der deutschen Außenhandelsstatistik negativ bemerkbar. Durch die verschärften Sanktionen der EU gegen Russland wird sich der Abwärtstrend mit großer Wahrscheinlichkeit weiter beschleunigen. Neueste Schätzungen erwarten für das Gesamtjahr 2014 einen Rückgang der deutschen Exporte nach Russland um 7 Mrd. Euro und einen damit verbundenen Wegfall von 25.000 bis 50.000 Arbeitsplätzen in der Bundesrepublik.

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05
Sep
2014

Schlegel and Partners speak at Aachen Colloquium in China (November 13-14, 2014)


Automobile and Engine Technology

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04
Sep
2014
ATZ Live DK

Schlegel und Partner bei der 7. MTZ-Fachtagung 2014 Ladungswechsel im Verbrennungsmotor


Wege zur optimalen Gemischbildung und Verbrennung

Informieren Sie sich aus erster Hand über die neuesten Erkenntnisse aus Forschung und Praxis.

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21
Apr
2014
Geotextiles_Workshop

Silke Brand-Kirsch of Schlegel and Partners speaks in the Geotextiles Workshop at index14 in Geneva


The global market for geotextiles in 2013 is about EUR 2.2 billions and is expected to grow with a CAGR of more than 10% until 2023. Nonwoven geotextiles account for over 50% of the overall demand of geotextiles in terms of value and 65% in m2.

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